Service One

Service Management Software

Service-OneService One was designed to work as a service management software that takes full advantage of an integration to SAP's erp for small and midsize enterprises (SMEs), SAP Business One. In other words, it's capable of handling all the basic needs any SME has, as well as extended functionality to cover all the specific needs that these businesses have.

 

Before moving on there’s a topic we should address. You might be wondering why should you trust our system to handle your business, and we could give you many different reasons, but the main one is that we can pinpoint your company’s stress points.

 

Any business charging for professional services has a peculiarity, being that it´s not a tangible product what's sold, but for the time and expertise of an individual working for the company. It is due to this reason that controlling your staff´s time, processes and reports is so important to reduce costs while increasing revenue – not to mention maintaining the business afloat.

 

It’s because we know this, that we have been capable of devising a solution that actually solves your needs.

 

You’ll find that expanding SAP Business One by integrating the Service One add-on results in a brilliant service management software.

 

Our service management software is basically a professional services automation (PSA) system. Its design focuses in simplifying invoices cycles - even the most complex ones you can think of. With it you’ll be able to take care of time control, expenses, billing, reporting, trademarks and patents, customer relationship management (CRM) and much more. You will also find that it can import and export information from, or into, various formats.

 

Don’t waste another second of your time, call us now at +506 2258-48-97 and let us help you regain control of your business.

Files

  • Expenses
  • Fixed service
  • Type of service
  • Customer detail
  • Time-based service
  • Internal comments
  • Control over time worked
  • General and detailed information
  • Authorizations and approval workflow

Reports

  • Data
  • Pending
  • Authorized
  • Rejected
  • Files
  • Time entries
  • Entry status
  • Authorizations status

Authorizations

  • Client
  • Dates
  • Entry
  • Employee
  • References
  • Responsible
  • Selection criteria

Invoicing

  • Block
  • Individual
  • Type of invoicing
  • No invoicing pending: Code / name

Time file

  • Time approvals
  • Invoicing

• Support anywhere in the globe.

• Configuration based on clients needs.

• Time and invoicing approval control.

• Top notch solution for service-oriented businesses.

• Integrated solution (time and invoicing control, contracts, accounting and CRM).